Shipping Policy
Last Updated July 30, 2026
Thank you for your order. This Shipping Policy explains how physical products purchased through this website are processed and delivered.
This policy applies only to physical products, such as books. Workshops, courses, lectures, retreats, and digital products are not subject to shipping.
- Order Processing
Orders are typically processed within 2–5 business days after payment has been successfully received.
Orders are not normally processed on weekends or public holidays.
During book launches, holiday periods, or times of unusually high demand, processing times may be longer. If a significant delay occurs, we will make reasonable efforts to notify you.
- Shipping Destinations
At this time, physical books purchased through this website are shipped only to addresses within Israel.
We may expand shipping destinations in the future. Any changes will be reflected on this website.
- Shipping Methods
Orders are shipped through reputable postal or courier services selected at our discretion.
The shipping method and applicable shipping charges will be displayed during checkout, where available.
- Estimated Delivery Times
Orders shipped within Israel typically arrive within 3–7 business days after shipment.
Delivery times are estimates only and may vary due to factors beyond our control, including carrier delays, holidays, weather conditions, or other unforeseen circumstances.
- Shipping Costs
Shipping charges are calculated during checkout unless otherwise stated.
- Order Tracking
Where tracking is available, tracking information will be provided after your order has been shipped.
- Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information.
If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be reshipped.
We are not responsible for delays or failed deliveries resulting from inaccurate shipping information provided by the customer.
- Lost or Delayed Shipments
If your shipment appears to be significantly delayed or lost, please contact us.
We will make reasonable efforts to assist in locating the shipment and work with the shipping provider to determine an appropriate resolution.
- Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
To help us investigate the issue, we may request:
- your order number;
- photographs of the item;
- photographs of the packaging; and
- a brief description of the issue.
Where appropriate, we may provide a replacement, refund, or another suitable resolution in accordance with our Refund & Cancellation Policy.
- Contact
If you have any questions regarding shipping or delivery, please contact:
Maya Tevet Dayan
Victoria, British Columbia, Canada
Email: myatevetdayan@gmail.com